Contact Us

General Enquiries

Please see our FAQs for answers to many of the questions we receive about The Good Food Guide book and website.

  • For problems with logging in, please contact Waitrose Customer Care on (0800) 188 884.
  • Please note Waitrose Customer Care cannot answer queries about book orders. Please email for queries about ordering a book.
  • If you are a journalist and require more information about The Good Food Guide, including contact details and information about our Consultant Editor Elizabeth Carter, please visit our Press area below, or visit our team page.
  • If you have any other questions or feedback, please contact us at: 
  • For existing book orders, contact our distributor: /  01892 839805
  • Please note we cannot discuss scores or inspections with restaurants or customers.



Please call the Waitrose Press Office on (01344) 825080 for any of the following:

  • press enquiries about The Good Food Guide and related products
  • to contact or interview Elizabeth Carter, Consultant Editor of The Good Food Guide
  • to be added to our press mailing list


Data Privacy

If you would like to:

  • be informed of or obtain a copy of some or all of the personal information we hold about you;
  • anonymise or erase personal information that we hold about you; or
  • block or object to any unlawful processing concerning your personal information,

you can exercise your rights by writing to the Data Privacy Office at John Lewis Partnership, Partnership House, 1st Floor, Carlisle Place, London SW1P 1BX. or