Contact Us

General Enquiries

Please see our FAQs for answers to many of the questions we receive about The Good Food Guide book and website.

  • For problems with logging in, please contact Waitrose Customer Care on (0800) 188 884.
  • Please note Waitrose Customer Care cannot answer queries about book orders. Please email for queries about ordering a book, or for a query about an existing order. 
  • If you are a journalist and require more information about The Good Food Guide, including contact details and information about our Consultant Editor Elizabeth Carter, please visit our Press area below, or visit our team page.
  • If you have any other questions or feedback, please contact us at:
  • Please note we cannot discuss scores or inspections with restaurants or customers.



Please call the Waitrose Press Office on (01344) 825080 for any of the following:

  • press enquiries about The Good Food Guide and related products
  • to contact or interview Elizabeth Carter, Consultant Editor of The Good Food Guide
  • to be added to our press mailing list