FAQs
Have a question for The Good Food Guide team? Our Frequently Asked Questions may be able to help you.
Q. What is The Good Food Guide?
A. The Good Food Guide is the UK's bestselling restaurant guide. First published in 1951 and written and compiled from scratch every year, it reviews the best restaurants, pubs and cafés throughout the UK. The Good Food Guide does not accept advertising and every inspected meal is paid for.
Q. Why do I need to register with The Good Food Guide website?
A. You need to be registered with The Good Food Guide in order to:
- Submit your restaurant feedback
- Enter any competitions
- Buy books from our shop
Q. How do I buy a copy of The Good Food Guide?
A. You can buy a copy from our website, by visiting the online shop.
Q. How is The Good Food Guide compiled?
A. Each year, the Guide is completely rewritten and compiled from scratch. All reviews are based on the huge volume of feedback that we receive from readers and this, together with anonymous inspections, ensures that every entry is assessed afresh. All feedback we receive from readers is taken into account; you really can have your say, so please tell us about your restaurant experiences, good or bad. Click here to submit your restaurant feedback.
Q. How are the entries scored?
A. Here is an explanation of how entries are scored. There are always subjective aspects to rating systems, but our inspectors are equipped with extensive scoring guidelines to ensure that bench-marking around the UK is accurate. We also take into account the reader feedback we receive for each restaurant, so that any given review is based on several meals.
Q. How does a restaurant get into The Good Food Guide?
A. The long-list for potential entries is created from the huge volume of feedback that we receive from members of the public. We collect their thoughts and recommendations throughout the year, via our restaurant feedback form. The Good Food Guide team then assesses the recommendations and creates a long-list of potential inclusions.
Q. How do I send in my restaurant feedback?
A. Please send us your feedback using our online feedback form. You will need to register with us to do this. Reader recommendations help create the long-list for potential inclusion in the Guide so please provide as much information as you can - the more detail the better.
Q. How can I receive The Good Food Guide newsletter?
A. You will need to ‘opt in’ to receive our newsletter. To do this log in to your account, then go to the ‘My account’ area. At the bottom of the page there is a tick box saying; ‘we would like to send you information about products and services related to The Good Food Guide (including exciting offers and promotions)’. Simply tick the box at the bottom of the page and click ‘Save changes’.
Q. How do I log on to The Good Food Guide website?
A. You need to register an account with us first. If you have already registered with us and are having problems logging in, contact us at sitemanager@thegoodfoodguide.co.uk.
Q. How do I reset my password?
A. To reset your password go to the Login page. Select ‘Forgotten your password?’ and enter the email address you registered with. Click ‘Submit’. You will then be taken to another webpage. An email will have been sent to your email address containing a link to reset your password. Follow the instructions and log in to the site again.
Q. I am a journalist, where can I find information about The Good Food Guide?
A. For more information about The Good Food Guide, including contact details and information about our Consultant Editor visit our Press area.
Q. Where can I find information about The Good Food Guide App for iPhone & iPad?
A. Information on the App, including a link to the iTunes store and how to access technical support for the app can be found on The Good Food Guide App page.
Q. How do I get in touch with The Good Food Guide?
A. Visit the Contact Us page, which provides all the contact details on how to get in touch with The Good Food Guide team.